“Information wants to be free.”
In 1984 Stewart Brand proclaimed these words to a roomful of hackers. In the 25 years since, the observation has become the justification for an entire internet economy. Everything’s Free! w00t!
What’s less known is that Brand was not referring to price nor to the value of information, but merely to mobility. That because digital data can move and replicate instantly, whole new worlds of understanding open up. This is critical and in the same sentence, he added “the right information at the right time can just change your life.” In other words, “Information wants to be free, but analysis wants money. Maybe lots of money.”
I bring this up because this week real estate information took a step towards Brand’s vision of free. The National Association of Realtors announced the Realtors Property Resource (in a dramatic leap of branding they named it “RPR”) where they’ll offer Fidelity’s LPS property data for basically all real estate in the US. For Realtors, this is data which previously they’d have had to purchase from LPS, now for “free” (if $12 million of realtor dues is considered free.) RPR will also consolidate data from MLSes into one place. NAR/RPR also acquired some assets of Fidelity’s Cyberhomes.com, the stealthily successful competitor to Zillow, and are launching Houselogic.com, a consumer website.
For good details about the whole announcement see this post by Brian Boero. Let’s talk about implications.
Run Altos Run!

- Image by kharied via Flickr
The project is a TON of real estate data. Not surprisingly I suppose, since the announcement, literally dozens of people have asked me what this means for Altos Research. The loquacious Rob Hahn predicts doom. Others are more sanguine.
While I admit to a pang of fear when NAR CEO Dale Swinton first pre-announced RPR at the Real Estate Barcamp this summer in Chicago, I’ll now argue that relatively little changes for our humble firm. Nor does it change for any of our well-funded co-opetitors.
Surely some of the data applications unleashed by RPR will overlap with what Altos Research provides. My guess is that RPR won’t be concerned with personalizing local market reports for your brand, or building custom data to analyze your unique niche, or providing you with market data chart widgets, and lead conversion, and email marketing systems, or blogging tools and facebook applications, and on and on. The fact is we already worry every day that other applications, sites, alliances, products will attack our business. So we’re going to keep running as fast as we can to get you to the analysis and build the applications that let people actually use the information. (We have our latest product announcement coming this Thursday! Stay Tuned!)
RPR is a big player, going after big applications. Real Estate Data is a massive market with tons of niche applications inside.
Let’s look at some of those applications.
Bring on the NARstimate
In a shot across the bow of Zillow, NAR wants to add home valuation models that it wants to be the “gold standard”. But will the NARstimate be measurably better than say a Zestimate? The answer is no, and here’s why.
Bell Curve
The math behind all the automated valuation models is called a “multi-variable regression” where you take oune property’s characteristics, and compare them to the characteristics and prices of all the other properties, mush them together and find out the probably value of your place. It’s pretty straightforward, you can do it in Excel. The output of that math is essentially a bell-curve of possible values for the house with the peak of the curve being the most likely value. (If it smells funny it’ll move left in the bell curve, a good paint job will move it to the right, etc.) Zillow’s marketing innovation was to publish the peak value, and call it the Zestimate – previous AVM companies were truer to the math and published the range of the bell curve.
To improve the output, you need more variables or better data on the homes. RPR sounds like it’ll work diligently to get both. Fabulous. But the improved results merely shift the bell curve a tiny bit or eliminate the occasional egregious error. It’s a lot of work for not a lot of gain. Your existing AVM, Zillow, or whatever, will have for practical purposes the same range as the NARstimate.
Here’s the other thing to note about why Zillow isn’t materially impacted here. These days, Zillow isn’t about the Zestimate, Zillow is about mortgages.
National MLS Data in a Local World
In some senses having one place for understanding all the active listings is very powerful. For Realtors, this is neither new, they already have access to their MLS data nor is it useful – a realtor in Miami doesn’t need Dallas MLS data. Maybe RPR will have better user interface than the local MLS can muster. Maybe not. (Consider local differences that MLSes need to handle: For example, Seattle “water-front” is an important variable about a property listing. In Tucson, having “water-front” as an option is laughable at best and credibility destroying at worst.)
Again, the prolix Mr. Hahn predicts doom. Civil War. If Rob is right, then it all falls apart and our teapot can go back to being tempestless. Frankly, I foresee lackadaisical compliance. “Sure, we’ll send data… Oh, yeah, it got buggered this week. We’ll update it as soon as we can…” But let’s assume successful integration with 900 local partners. With good execution on the part of RPR, there will be lots of useful applications for realtors. And lots more that RPR never gets around to working on.
The Wall Street crowd definitely wants to know about the current market conditions. It sounds like LPS will have the exclusive to resell all the MLS information to Wall Street, etc. Exclusive = expensive. Nuff said. LPS sells a ton of real estate data to Wall Street already and a nice complete data set will be good supplement to existing products.
Houselogic, Cyberhomes, websites et al.
From the consumer-web site standpoint, Houselogic adds a new player that basically supplants Cyberhomes, which already published all the property data. In essence then, HouseLogic is some cool new features on Cyberhomes which already quietly does well in the face of the Zillow juggernaut.
Potential upside: Marty Frame, who ran Cyberhomes, will be president of the new business unit. Marty understands the applications of the data arguably better than anyone from the NAR group did previously. That augers well for the new business unit.
Big Promises, Big Opportunity.
RPR’s promise is for the first time to bring it all together. He’s the rub: I’ve been selling real estate data to all levels of players in this industry and never has anyone said to me, “what I need is to have all the property data, with all the listings, CMAs, on a website with slider bars and maps and blah blah blah.”
No. What they ask is, “Mike, how can I get more listings?” or “Mike, are the home builders going to make their quarter?”
That, my friends, is the difference between information and value. The beauty is that there are infinite value questions that need to be answered. RPR, when well executed, will answers some. We’ll mix our unique brew of expertise and technology to answer others. Plenty others.
Onwards!
Run Altos Run! NAR announces RPR
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The possibilities seem amazing. The reality…well…probably not so much. Further, I’m a tad bit leery of Fidelity. I feel the need to keep a eye firmly planted on the Fidelity peeps. #justsayin
Great post. Good information, and I agree on a number of points. Thanks for posting Mike. I don’t see the reason why, but after discussion with Kelley Koehler can see the value to some markets, I don’t believe my market is one. Not to be a pundant but I wonder what NAR is REALLY up to in their long term vision for this. Walks like a duck and all. I think you make a great point about what we as Real Estate agents/industry folks want, and you are right. Truly I can see the value of this site for a consumer, more so than a REALTOR as a consumer is more likely to want/need this sort of site than a REALTOR, but for a small and poor MLS that can’t provide services like MRIS or Trend, I do get it. I wish I could fast forward two years and see what we have.
I happen to live in an area where the MLS has a wonderful consumer interface my clients love it and our system has records for every piece of property in the state through the tax record data base. I have said it before and I will say it again property valuations are a kind of fuzzy logic that I am not convinced a computer can replicate. The one thing missing from out current systems is a decent report writer. I have to download data into excel for my charts and graphs. I can do that, most Realtors can not. I only need data from one state and don’t have much of an interest in data from others. I like the idea of wht NAR is working on but it isn’t here yet and I don’t know that it will be artfully executed. I have worked on many software applications in my life and what we visualize isn’t always what we get and by the time it is finished there are issues that we can not always for see while it is in development.
Excellent post Mike. I am with you in that data wants to be set free. It wants to be packaged in a user friendly easy to use way. Agents can use your product with the greatest of ease, and consumers can understand the data. Will NAR be abble to accomplish that and will it be done before some other company arrives on the scene and does it better and faster?
Mike, It has really been surprising how much misunderstanding there is about RPR (what it is and where it’s going) and I thank you for your excellent balanced post.
While I believe RPR will bring up the level of information for all REALTOR members, there will always be a need for tools that will allow us to “stick out from the wallpaper”.
As a very happy Altos Research Client I have no doubt you will continue to offer us Clients those tools. Competition is a good thing, but in my mind you are well ahead of the pack.
Data is just facts and statistics and the actual analysis is as local as the mom-and-pop shop on the corner. I think you hit the nail on the head when you draw a distinction between information and value and like Teresa I have a problem with computer generated analysis that means nothing to my local market. It takes me hours to scrutinize the data in my local market and prepare reports that are relevant to my audience. I’m curious to see how this whole thing will pan out.
Thanks for this post Mike. I agree that it’s the percieved value by the customer that will determine the success of the real estate professional. The challenge is that Realtors used to be the gatekeepers of information. Now they are just trying to keep up. The more everyone focuses on the customer’s needs the better.
Makes me wonder who Firstam Core Logic will partner up with…Hmm…
Extracting data from my MLS required that I hire an Asheville statistician several years ago to show me how to extract the CORRECT numbers from our MLS for my spreadsheets. You know I’ve wanted Altos reports for several years now, lusting over them on websites all over the country. You’ve been ahead of the game all the way, and I suspect that will continue.
Very, very well said Mike.
Data is great. Context and analysis are better. Personally, (and because I’m an active Realtor, that’s my primary concern and focus) I’m looking forward to having more information available to me that will enable me to help my clients and build my business.
The real estate business, as are most non-manufacturing businesses, is about assembling the right people and tools. The RPR is going to be another tool.
The RVR is the part that most concerns me, frankly, but more on that later.
Have I missed the point if my favorite part of this post is where you call Rob both loquacious and prolix? (I had to look up both btw
He could rename is blog “Loquacious D” instead of Notorious ROB. Ha!
(Rob, love you man!)
RPR holds great promise. But, of course, execution is everything – and could take a LONG time (with 900 partners, etc). Regardless of the outcome, I’m so happy to see NAR taking on the world and actually leading the charge on something ambitious and on target.
note for those who may have also required the dictionary but didn’t take the time…
lo⋅qua⋅cious
/loʊˈkweɪʃəs/ Show Spelled Pronunciation [loh-kwey-shuhs]
1. talking or tending to talk much or freely; talkative; chattering; babbling; garrulous: a loquacious dinner guest.
2. characterized by excessive talk; wordy: easily the most loquacious play of the season.
Mike,
Nice analysis. I’ve been tracking this topic for a while as a managing broker, agent, and as a REALTOR association board member. Until I get to get my hands on this and investigate it further, this stays in the “Could be big” category. Execution is everything.
Don’t see it making immediate impact in the “hinterlands” as you are wont to call them. Data is just too disparate, and the large markets (rightfully) get attention first.
I look forward to digging into RPR and its elements.
Thanks for the insightful feedback everyone. Going to be a fun ride to see how things play out.
Matt – that was my favorite part of the post too
I tried to work in “wordy”, “verbose”, and “rambling” but had to edit down this post before the irony grew too heavy.
Well said punk rock.
It’s the same old message that is said about everything on the web… if Content is King, then Context is Queen and we all know the Queen really rules the castle.
I was in the alpha test group for RPR and was disappointed in the UI, but have been told that it’s ‘completely different’ from what I saw. Since I didn’t get an invite to the preview, I’ll just assume it’s a killer resource. Regardless, I still see RPR more as a replacement to my local county GIS and tax assessors database. Unless they add compensation agreements among brokers, it will never replace a local MLS. And from what I’ve seen at my local and state association conferences – no chance. It’s hard enough to get Macon, GA to share data with Atlanta, GA – imagine what they’ll say when they think Seattle wants their data? Actually, it seems it would be easier for RPR to share their data (which is publicly available anyway) with the local MLS’. Granted they could pick and choose and perhaps consolidate many MLS’ by doing so (which needs to be done anyways), I just don’t see a National MLS happening anytime soon.
Well, this is certainly a lot to take in. My mind spiders out……..so many trails to follow and question.
For Realtors real estate is local. A national MLS system really doesn’t benefit local business for us.
Realtor.com has left a bad taste in the mouth of many practitioners, beginning free then charging absurd amounts of money for the service. They are most certainly hurting as most will no longer pay for this service.
A national consumer facing MLS database? Sounds like realtor.com to me. A replacement with perks?
What about the leads? Where will the leads from the consumer facing national MLS go? At what price? Are we going to have to buy our leads back from this new kid on the block? This is what happened with realtor.com. Take the MLS info, generate leads, sell back to the very people who generated the leads.
Its all about the listings folks! It has always been all about the listings. Realtors generate the listings and everybody else dreams up ways of scalping profits.
Sounds like a master plan to me.
Always a cynic………..
I love the idea of an automated Regression Graph Analysis tool where you simply plug in the numbers, upgrades, and other relevant factors on pricing, and the tool spits out the estimate of value. At the same time I believe it is a great tool for condo estimates of value, it is not as practical for detached homes that may have variable that one can not quantify. Even the value of pie-shaped lots may be quantified, however, you can't quantify market trends. Let's say there is a housing shortage in your local market, and suddenly buyer demand is through the roof, this irrational exuberance will negate logic, and homes may be priced significantly higher than market value, and sold against the numbers. In stable markets on the other hand, this can be considered a great tool!
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